Shipping policy
Last updated: October 2026
Nothing physical is shipped at present. Everything in the shop is digital delivery or an in-person / online service, so there is no shipping fee, no tracking number and no customs duty.
1. Digital content (library / guides / study sheets)
- How it arrives: by email or download link to the address on your order, as promised at the time of purchase. No shipping fee.
- When: see the product page (ebooks that are already written are sent within 3 business days).
- If it does not arrive: check your spam and promotions folders first. If it is still missing, email foolkingluo@gmail.com and we will resend it or refund you in full.
2. Tasks (UV-T-)
- Taking a task is a sign-up, not a payment. In-person tasks (levels A and B) are scheduled with you after the order, using the contact details you leave; online tasks (level C) take place at the agreed time.
- Locations are limited to the city named on the product page. Email us first if you are outside it.
3. Task publication deposit (UV-D-)
Nothing is shipped. The deposit covers review and scheduling, and counts towards the bounty once the listing is approved.
4. Support (UV-S-)
Nothing is shipped. The observer year card is an electronic card; see the product page for how and when it is issued.
5. If physical goods are added later
Should physical items be listed in future, the product page will state the dispatch location, the lead time and the shipping fee (checkout shows the total shipping cost before payment), and any import duty or customs fee on a cross-border order is paid by the recipient. Regions we cannot ship to are flagged at checkout, and an order that is paid but cannot be delivered is refunded in full.
For shipping questions, email foolkingluo@gmail.com.